West Virginia Mortgage Law Practice Test

All of the following may be considered clerical and support duties performed by loan processors or underwriters, except:

1. Collecting necessary documents from the borrower

2. Communication with a consumer for the purpose of negotiating loan terms and then processing or underwriting a loan

3. Inputting information into an automated system

4. Verifying information on applications

The correct answer is: Collecting necessary documents from the borrower

The task of collecting necessary documents from the borrower is a fundamental part of the mortgage processing process and falls within the duties that loan processors or underwriters are expected to perform. This activity is essential for gathering the necessary information to evaluate a loan application and does not simply involve clerical support. In contrast, the other options reflect more purely administrative or support functions. For example, communication with a consumer to negotiate loan terms involves a level of decision-making and negotiation that goes beyond clerical duties. Inputting information into an automated system is a routine task that is more clerical in nature, as it does not involve the personal evaluation of borrower information. Verifying information on applications, while critical, is also considered a part of due diligence process but is still linked more closely to support tasks rather than the detailed interaction and negotiation involved in collecting borrower documents. By identifying the act of collecting documents as a core responsibility, it distinguishes that function from the more administrative responsibilities that characterize clerical support work within mortgage processing.